John Cossey assessed the water problem in our basement/crawlspace and explained thoroughly what needed to be done to resolve the issue. He took his time and made sure all of our questions/concerns were addressed. We received detailed quotes via email the next day. The installation crew arrived promptly each morning. We were very impressed that they took the time to cover our pool deck with plastic so they would not track any dirt/mud on it, as they walked back and forth across it while they worked. We obtained quotes from three companies. We felt your company, along with one other, demonstrated the knowledge and expertise to adequately address/resolve our issue. Your company, however, stood out when it came to customer service. From our initial visit, it was evident that you cared about your customers and strived to provide the best solution at a reasonable cost. Owning a business ourselves, it's refreshing to see a company provide such great customer service. Everything from providing us with a quote, communication throughout the process, and the outstanding quality of work. We will highly recommend your company! Thank you!